labha7 Frequently
Asked Questions

labha7 requires a valid government-issued photo ID to complete KYC verification. Acceptable documents include a Bangladesh National Identity Card (NID), a valid passport, or a driving licence. Upload clear, unedited images of both the front and back of your ID. KYC verification is typically completed within 24 hours. Accounts that fail to complete verification will be limited to demo play and will not be able to process real-money deposits or withdrawals.

You can reset your labha7 password in seconds using the "Forgot Password" link on the login page. Enter the email address or mobile number registered to your account and labha7 will send you a secure reset link or OTP. Follow the on-screen instructions to set a new password. If you no longer have access to your registered email or phone number, contact [email protected] and our team will verify your identity through an alternative process before restoring access.

No — labha7 strictly permits one account per person, per household, and per device. Registering multiple accounts is a violation of labha7's Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact [email protected] immediately so the matter can be resolved. Each player's identity is confirmed during KYC, which prevents duplicate registrations.

To permanently close your labha7 account, email [email protected] with the subject line "Account Closure Request" and include your registered username. Our team will process the request within 24 hours. Before closure, any remaining balance will be paid out to your verified payment method — please ensure your withdrawal details are up to date before submitting the request. If you are closing your account due to gambling concerns, consider self-exclusion instead, which is reversible after the chosen period.

bKash deposits on labha7 are credited instantly in the vast majority of cases — typically within 30 seconds of a successful payment confirmation. During peak periods such as major BPL or IPL match days, processing may take up to five minutes. If your bKash deposit has not appeared in your labha7 balance after 10 minutes, keep your bKash transaction ID ready and contact [email protected] for a manual credit check. Always double-check the labha7 payment reference when initiating a bKash transfer.

The minimum deposit on labha7 is ৳200 BDT, regardless of the payment method used — whether that is bKash, Nagad, Rocket, Upay, or a bank transfer via Dutch-Bangla Bank, BRAC Bank, or Islami Bank. There is no upper cap on a single deposit, though very large transfers may be subject to a brief manual review for security purposes. Deposits via mobile financial services like bKash and Nagad are the fastest and most popular option among labha7 players across Bangladesh.

The minimum withdrawal amount on labha7 is ৳500 BDT. Withdrawals to bKash and Nagad are typically processed within one to four hours during business hours (Bangladesh Standard Time, UTC+6). Bank transfers to accounts at Sonali Bank, City Bank, or BRAC Bank may take one to two business days. labha7 does not charge a withdrawal fee on standard transactions, though your mobile banking provider may apply their own service charge. KYC verification must be completed before any withdrawal is approved.

labha7 does not charge any platform-side fees on deposits or withdrawals. However, third-party payment providers such as bKash, Nagad, Rocket, and Upay may apply their own standard service charges — for example, bKash charges a small send-money fee that varies by transaction amount. These third-party charges are outside labha7's control. We recommend checking your mobile banking app's current fee schedule before initiating a transfer, especially for larger amounts in BDT.

Yes — labha7 fully supports deposits and withdrawals via Nagad, Rocket (Dutch-Bangla Bank mobile banking), and Upay in addition to bKash. To deposit using Nagad, navigate to the Deposit section of your labha7 account, select Nagad as your payment method, and follow the on-screen instructions to send the exact amount to the specified number. Always include the unique reference code provided by labha7 to ensure your transfer is matched to your account without delay.

Withdrawals on labha7 can be delayed for a few common reasons: KYC verification is incomplete, the withdrawal amount is subject to an active bonus wagering requirement, or the request was submitted outside of standard processing hours. Occasionally, high transaction volumes during major cricket tournaments can slow processing times. If your withdrawal has been pending for more than 24 hours, email [email protected] with your withdrawal reference number and our finance team will investigate and resolve the issue promptly.

labha7 covers a wide range of cricket betting markets across all major tournaments, including the BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC Champions Trophy, and bilateral Test and ODI series featuring the Bangladesh Tigers. Betting markets include match winner, top batsman, top bowler, total runs, over/under run totals, first wicket method, innings runs, and live in-play betting. Odds are updated in real time, and special BPL betting promotions are offered during the tournament season each year.

Yes — all slot games on labha7 use certified Random Number Generator (RNG) software, which ensures that every spin outcome is completely random and independent of previous results. labha7's slot library features titles from reputable studios including Pragmatic Play, NetEnt, Microgaming, and Spribe, all of which undergo regular third-party fairness audits. The Return to Player (RTP) percentage for each game is available in the game's information panel — most labha7 slots carry an RTP between 94% and 97%.

labha7 is fully optimised for mobile play and works seamlessly on both Android and iOS devices through any modern mobile browser — no app download is required. The mobile interface automatically adapts to your screen size, giving you access to the full game library, deposit and withdrawal features, live cricket betting, and account management on the go. Players in Dhaka, Chittagong, Sylhet, and across Bangladesh who prefer playing on a smartphone will find the mobile experience smooth and responsive.

labha7's live casino section is powered by top-tier providers including Evolution Gaming and Ezugi, offering a premium real-time gaming experience with professional dealers. Available live games include Live Baccarat, Live Roulette, Live Blackjack, Live Andar Bahar, Live Teen Patti, and game shows such as Crazy Time and Monopoly Live. Tables are available 24 hours a day, and many rooms offer BDT-denominated betting stakes suited to a range of budgets, from low-stakes casual players to high rollers.

The minimum bet on cricket markets at labha7 is ৳50 BDT per selection, making it accessible for casual punters who want to follow the Bangladesh Tigers or BPL teams without committing large amounts. Maximum bet limits vary by market and match importance — high-profile ICC tournament finals and IPL matches typically carry higher maximum stakes than domestic fixtures. Exact maximum limits are displayed on the bet slip before you confirm your wager.

labha7 offers a generous welcome bonus to all newly registered players who make their first real-money deposit. The current welcome offer matches a percentage of your first deposit up to a maximum BDT amount — full details, including the exact percentage, maximum bonus value, and minimum qualifying deposit, are listed on the Promotions page of your labha7 account after registration. Welcome bonuses are only available to new accounts that have not previously claimed a labha7 promotion, and are subject to wagering requirements before withdrawal.

A wagering requirement is the number of times you must bet the bonus amount before the resulting winnings can be withdrawn as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in bets before cashing out. At labha7, wagering requirements are clearly stated in each promotion's terms. Bets on high-RTP games or certain sports markets may contribute at a reduced percentage — always read the specific promotion's terms before opting in.

Yes — labha7 regularly offers free spins as part of slot promotions, reload bonuses, and seasonal campaigns tied to events like Pohela Boishakh (Bengali New Year), Eid, or major cricket tournaments. Free spins are credited to specific slot titles and typically carry a wagering requirement on any winnings generated. Check the active promotions section of your labha7 account regularly, as free spin offers are time-limited and rotate frequently throughout the month.

labha7 rewards its most active players through a tiered loyalty programme. As you wager real money across casino games, live dealer tables, sports betting, and slots, you accumulate loyalty points that unlock progressively better benefits — including faster withdrawals, dedicated account management, exclusive reload bonuses, and higher betting limits. VIP players may also receive personalised promotions during major Bangladesh events such as Eid and BPL season. Contact [email protected] to find out your current loyalty status and how to progress to the next tier.

labha7 is a safe and reliable platform that employs industry-standard 256-bit SSL encryption on all data transmissions, protecting your personal information, payment details, and account credentials at all times. All player funds are held separately from operational funds in dedicated accounts to ensure your balance is protected. In addition, labha7 uses KYC identity verification for all accounts to prevent fraud, money laundering, and underage gambling. Players across Bangladesh can trust that their data and funds are secure when playing at labha7.

The minimum age to register and play at labha7 is 18 years old. This is a strict requirement — no exceptions are made. Players aged under 18 are prohibited from creating an account, depositing funds, or placing bets of any kind on the platform. labha7 verifies player age during the KYC process by requiring a government-issued photo ID. Any account found to be held by a person under 18 will be immediately closed and any associated funds will be returned to the original payment source.

To set a deposit limit on your labha7 account, email [email protected] with the subject "Responsible Gaming Tool Request" and state your username along with the limit type (daily, weekly, or monthly) and the BDT amount you want to apply. Deposit limit reductions take effect immediately. Increases are subject to a mandatory seven-day cooling-off period before they become active — this deliberate delay is designed to prevent impulsive decisions during a gambling session. All limit tools at labha7 are completely free of charge.

Self-exclusion at labha7 can be activated by emailing [email protected] with the subject line "Self-Exclusion Request" and your registered username. Available periods are 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account is immediately suspended and you will not receive any promotional communications during the exclusion period. Self-exclusion cannot be reversed or shortened once it begins. After the period ends, a 24-hour cooling-off window applies before your account can be reactivated — giving you time to reconsider before returning to play.

If you feel that gambling is negatively affecting your life, please reach out for help immediately — labha7's support team is available 24/7 at [email protected] and will handle your request with complete confidentiality and no judgement. You can request an instant account suspension, set deposit and loss limits, or activate self-exclusion in a single email. We also strongly encourage you to speak with a trusted family member or seek professional counselling from a qualified addiction specialist in your area of Bangladesh. Visit our Responsible Gaming page for a full list of tools and guidance.